Office Administrator – Part Time

Key Purpose of the job:

Working in a small team of the day-to-day tasks will be to organize and manage teams of engineers diary’s and to provide efficient planning of corrective, preventive and project works.



Key Job Responsibilities:

  • Efficiently managing engineer’s daily diaries
  • Taking calls and booking maintenances and corrective calls, along with any other business enquiries
  • Liaise with national accounts on Service and Call Out delivery.
  • Liaising with engineers to ensure deadlines are kept.
  • Advise customers/ national accounts of ETA’s where required.
  • Meeting goals and daily targets
  • To ensure prompt and accurate processing of customer requests whether received by telephone, written correspondence and electronically via e-mail and web portals.
  • Bank Holidays and absence cover where required.
  • Completion of Invoices for the department
  • Answer the telephone and taking messages where appropriate.
  • To assist in the development and maintenance of effective administrative procedures and systems appropriate to the needs of the service department
  • Updating trackers and spreadsheets in a timely manner
  • Updating database and keeping information up to date
  • Ensure line manager is made aware of developments, problems and other issues affecting the performance of service department.
  • Update Engineer on Call Rota and distribute.

Essential Requirements for the job:

  • Excellent co-ordination skills and highly organized.
  • Excellent administration skills
  • Highly skilled in the use of all office IT packages (Microsoft Word / Excel / PowerPoint/ Email and Internet)
  • Proven track record of good organizational skills (including time management, prioritizing) Ability to work under pressure.
  • Excellent interpersonal skills and able to build and maintain relationships at all levels.
  • Excellent communication skills – verbal and written.
  • Be a good team player, willing to provide cover and support where necessary.


  • Sick pay scheme
  • Company Pension & Death in Service
  • 20 days holiday & BH
  • Career development opportunities & ongoing training
  • Referral Scheme
  • Life Insurance