Meet the Team

David Lilley is an accomplished senior leader with extensive experience directing large-scale service, sales and operational teams across the Fire & Security, FM and Automotive sectors – working for JCI(ADT), Orbis and GoodYear Dunlop. He has a strong track record in delivering strategic transformation, improving organisational efficiency, and driving revenue and margin growth within complex, multi-site, multi-discipline field Service organisations. Recognised for his commercially focused leadership, customer-centric approach and ability to build high-performing teams, David has led major restructuring programmes, enhanced compliance and service performance, and overseen P&L responsibility up to £200m. He brings a proven ability to deliver sustainable operational excellence and cultural engagement.

Lee has worked in the security industry for over 25 years, starting as an installation engineer and progressing through to senior service engineer before taking a role to support engineers and the company ARC with early adoption to IP based signaling. This change gave Lee an insight into the wider ARC and service delivery, initiating a remote support desk using engineers to triage corrective faults via use of emerging remote support tools and end user phone support, reducing the need for engineer attendance – leading to a full 24/7 365 technical support team from early 2008. 

As Head of Technical Services, Lee’s teams deliver high end system design, technical project management and project commissioning engineers to clients.

Lee oversees the evaluation and selection of new technologies, helping to position KST at the forefront of security solution delivery. His enthusiasm for advancing the industry is demonstrated through his technical and compliance expertise, as well as his ongoing involvement in committee roles with NSI and previous association with the BSIA..

Frances has over 25 years’ experience within the Security Industry and has acquired a wide and varied knowledge during this time. She began her career with KST in 1997 as a part time Receptionist and during this time has worked in various roles within the business. Frances is now Head of our Business Support teams, which involves overseeing core services within the business consisting of Business Support, Service Scheduling and Customer Service.

Michael has worked in the security industry for over 30 years, holding roles from apprentice right through to Service Operations Manager, to his current role as Installation Manager. Michael has an innovative and analytical knowledge of the Fire and Security industry looking after clients from various sectors including Banking, Health, Public Sector, CNI, Transport & Distribution and Entertainment & Leisure venues. Michael and his team take great pride in delivering compliant, high quality installations and customer service to clients and are always looking at ways to develop and innovate the installation process.

Nick brings over 25 years’ experience of project delivery within the electronic security industry to the KST business. Having successfully delivered projects in key Critical National Infrastructure (CNI) sectors, Nick is ideally placed to lead our dedicated team of Project Managers through KST’s Integrated Systems journey.

With four decades of experience, Terry has dedicated his career to the electronic security industry – his expertise lies in ATEX security and remote monitoring.  Over the years, he has held various roles ranging from engineer to senior manager and company director.  Terry has served as a Project Manager for the past seven years, overseeing successful project execution and delivery.

Responsible for service delivery in the North of the country and with over 24 years’ experience in the F&S industry, Kris began his journey as an apprentice installation engineer, progressing in various roles as a multi-disciplined install, commissioning and service engineer, account manager and project manager. Kris is now settled in an operational role with almost 5 years’ service at KST. His team covers a large geographical footprint stretching to the Scottish borders, covering Yorkshire, the North East and the North West including North Wales.

Mark brings over 30 years of experience within the electronic security industry and, throughout his career, has worked in most sectors as an engineer, leading up to his role of Regional Engineering Manager at KST. Mark is responsible for the day-to-day running of the service engineering part of the business, managing over 20 engineers and supervisors in Central London, East Anglia and the South East, as well as being the conduit between field-based staff and the scheduling team responsible for his area.

Having worked for Kings in a variety of roles since 2007, Terry joined the Special Projects Team as Project Manager in 2016. Terry is responsible for mobilising all new physical security contracts from contract award through to handover to the wider team, ensuring a seamless transition from the previous provider to Kings and a positive experience for the customer.