Banking and Financial Institutions

Kings Secure Technologies’ mission is to offer the latest and most innovative technologies to deliver the best value and most robust solutions to our growing customer base.

For many years, KST have been working with Banking and Financial institutions nationwide, providing them with the best services to meet their individual needs when it comes to security solutions.

As the world is becoming increasingly connected digitally, it has also opened entry points for criminal and cybercriminal activity. Banking and financial institutions are very much at risk due to the new ‘digital banking’ movement.

Customers

Common Risks Within the Financial Sector

Digital Banking Movement

The digital movement has increasingly sped up due to the pandemic in 2020-2021, and the national/international lockdowns which prevented customers being able to physically visit commercial banking stores. Although, the younger generations have been found to make up the largest percentage of mobile banking users at 47% (prior to the pandemic), older generations have been found to still value human interaction and prefer to visit in stores. Because of this, banking and financial institutions have been presented with a unique challenge: how to make both types of customers happy.

The solution has been a hybrid banking model that integrates both traditional banking and the new digitalised experience. Banks have been overhauling their physical stores with self-service machines, and cutting staff numbers to a minimum.

This shift has therefore created a few new challenges when it comes to the banks’ security requirements.

Health and Safety

Many retail banks have traditionally invested heavily in a security infrastructure that focuses on their employees’ welfare and asset management. But in many branches, the location of security cameras and alarm setting procedures haven’t been updated for years, perhaps even decades. Changing the use of the space in-store to host self-service machines and staff working the shop floor, rather than behind glass screens, means that surveillance and alarm systems must also evolve to meet the new criteria.

As banks move towards these brighter, modern, more dynamic spaces, they also create challenges for the security team. Now that the shop floors are more of an open space, with security and staff being able to help and interact with customers directly, they need protection from an unexpected

How the KST Group Can Help

Surveillance Systems

One technology that can help alleviate these new concerns is video analytics. These solutions can monitor the movements of customers and staff, and alert the security team to behaviour that may be anomalous to the average consumer or employee.

Trend & Data Analytics

Our SaaS platform, DYMENSiON can also provide analytics; with enhanced navigation and robust analytic tools that simplify and confirm trends. As DYMENSiON has a deep focus in security and data integrity, it can be the perfect solution for Bank and Financial Institutions as it can be used for data protection, asset information and incident management.

Accreditations

What our Customers say

We wanted a smart-looking, contactless approach to access control here at Little Dot. We love the Openpath solution proposed by KST; it’s sleek, simple to use and has excellent reporting features. What’s more, KST’s inhouse commissioning team remotely configured the software to meet our requirements - including who goes where and when, through which doors, the reporting we need and integration to our fire alarm system. Thanks to this we have saved the cost of two days labour on install!

Greg Rochford
IT Manager - Little Dot Studios

KST has once again exceeded all expectations with their outstanding service. Safety is our number one priority for both our Post Masters and customers, therefore we are always on the lookout for new technologies and new ideas. Morphean platforms, along with the installation and maintenance provided by KST, has been the perfect decision for us due to our existing knowledge of their excellent services and competitive prices.

Mark Dinsdale
Security Programme Manager - Post Office Ltd

The mobilisation was smooth with little involvement required from ourselves. Communication, in particular, has been extremely strong with regular meetings. Monthly management information has been circulated and Clipper are using the real time management information that KST have provided with their DYMENSiON software. We also have working action plans on each site focusing on improvements and change management. All in all I would be happy to recommend KST to any company looking at contract award; our experience has been very positive and I am happy to endorse them.

John Welsh
Head of Bonded & Secure Operations - Clipper

The whole process of mobilisation and onboarding to KST was conducted in an exceptional manner, from start to finish. The preparation for the move between City Plumbing Supplies and KST was comprehensive. Collaboration was very good. The days of transfer were event free and smooth - with no major issues. The branches’ onboarding onto the KST system during the 12 weeks following the mobilisation was completed fully with excellent communication sessions conducted on a weekly basis. We are now looking forward to a long and effective partnership with KST.

Steve Kemp
Security, Audit & Loss Prevention Manager - City Plumbing Supplies

We’ve been delighted with the partnership between ISS and KST and the approach to transferring the access control contract. The teams have gelled quickly to understand our estate and we’ve seen significant service improvements.

Andy Southern
Head of Security - Santander Bank
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